Practical information

Visiting hours

To prevent the spread of the coronavirus (COVID-19), our advice is as follows: we would prefer you not to visit our patients. If you do want to visit, please observe the rule: one visitor per patient per day.

No visits are permitted to the following wards:

  • Acute Admission Ward (AOA)
  • A1
  • A2
  • A5
  • B3
  • C4
  • C5

General visiting hours for the other wards

Afternoon visits: 15:45 - 16:45Evening visits: 18:15 - 19:45

Please note: various nursing wards have different visiting hours. The wards with different visiting hours are listed below

Wards with different visiting hours

Haemodialysis Department 09:00 - 10:30 and 14:00 - 15:30

A3, Pulmonary ward: 15:00 - 20:00

A3, Respi Care: 11:30 - 12:00; 16:00 - 17:00; 18:30 - 19:30

B1, Clinical Psychiatry Department Afternoon visits: Monday to Friday: 12:45 - 13:30; Saturday and Sunday: 13:30 - 16:30Evening visits: 18:15 - 19:45

B2, Children's Ward: 10:00 - 12:00 and 15:00 - 19:00

B4, Nursing Ward: 11:00 - 13:00 and 15:00 - 20:00

B5, Nursing Ward: 15:00 - 20:00

C3, Coronary Care Unit (CCU): 14:00 - 15:00 and 19:00 - 20:00

C3, Medium Care: 14:00 - 15:00 and 19:00 - 20:00

D2, Nursing Ward Delivery rooms / obstetric and neonatal care Incubators: 11:00 - 22:00

D3 and E3, Intensive Care Unit (ICU): 14:00 - 15:00 and 19:00 - 20:00; weekends and holidays: 11:00 - 12:00

D4, Cardiothoracic Surgery: 15:45 - 16:45 and 18:15 - 19:45

D5, Nursing Ward: 15:00 - 20:00

E2, Neonatology: in principle, parents can visit their babies throughout the day. Certain times are less convenient due to the work on the ward. These times are: 07:00 - 09:00 and after 22:00.

There can also be times when we ask you to leave the ward. This can happen when we are caring for other patients, when medical staff are doing their rounds or during handovers. Brothers and sisters can visit between 09:30 and 19:30 under the supervision of one of the parents. Brothers and sisters who have themselves suffered recently from childhood diseases or other infectious diseases, or have been in contact with infected individuals, cannot come to visit. Grandparents, other family members and friends (aged 12 and above) may visit together with one of the parents. We advise you to pay a maximum of one such visit per day, accompanied by a maximum of two people. Make an appointment for between 09:30 and 10:30 in the morning or between 18:30 and 19:30 in the evening, and note it down in the ward diary.

F3, Cardio-surgical Care (CCC): 14:00 - 14:30 and 19:00 - 19:30

Recovery: 19:00 - 19:30

No flowers

Please be aware that due to the risk of infection, you may not take any flowers to the following wards:

  • nursing ward A3
  • nursing ward A5
  • nursing ward B5
  • nursing ward C3
  • nursing ward D5
  • all intensive care wards.

Level of the ward

The number of the ward shows which level it is on: Level 0: Haemodialysis Level 1: A1 and B1 Level 2: A2, B2, C2, D2 and E2 Level 3: A3, B3, C3, D3, E3 and F3 Level 4: A4, B4, C4, and D4 Level 5: A5, B5, C5, and D5

Measures that you can take

  • Wash your hands regularly.
  • Cough and sneeze into the crook of your elbow.
  • Use paper tissues and dispose of them straight after use.
  • If you are coming to the hospital, please note that our staff members are not shaking hands. We trust that you understand this.
  • Stay at least 1.5 metres away from other people.
  • If you plan to visit a patient and you have a cough or you are sneezing, please postpone your visit.
  • If you are worried that you might be infected with the coronavirus, please contact your GP. 

More MUMC+ information on the coronavirus